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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kellie and Shane Alexander

January 3, 2025

5  out of  5
rating by Kellie and Shane Alexander
"Working with Hailey was great! She took the time to understand our needs and custom tailor a policy that was just right for us. Everyone we’ve worked with at the Alan Crowder office have been friendly and helpful. Give them a call and see for yourself!"
We responded:
"Thank you for the review! 🙏"
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John Lacci

January 1, 2025

5  out of  5
rating by John Lacci
"Edison at Alan Crowder did a great job putting my home owners and auto policy together to save us alot of money. Also saved my son in law alot on his auto policy. Thank you Adison."
We responded:
"Thank you! 🙏 "
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Lindsay Edwards

December 20, 2024

5  out of  5
rating by Lindsay Edwards
"The Allen Crowder State farm insurance agency is fantastic. Their professionalism and customer service abilities are wonderful. I had spoken with Hailey at the company and she got me a quote for homeowners insurance and car insurance at a better rate than I received anywhere else with the same coverages. Hailey was incredibly friendly and knowledgeable. She was able to get everything taken care of in a short period of time. A wonderful experience compared to what I had gotten from other insurance companies just looking for a quote. Very happy on a scale of 1 to 10 I would give Haley and the Allen Crowder State farm insurance agency a 20."
We responded:
"Thank you for the review! 🙏"
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Anthony Durante

December 10, 2024

5  out of  5
rating by Anthony Durante
"Great service provided all around. Hannah was very friendly, knowledgeable, professional, and very understanding."
We responded:
"Thank you for the review! 🙏"
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Joe G Brooks II (Brooklyn’s Own)

November 24, 2024

5  out of  5
rating by Joe G Brooks II (Brooklyn’s Own)
"This has been the most pleasurable car insurance quote that I have EVER been apart of. Ms. Hanna was very kind and professional and made this experience amazing!!"
We responded:
"Thank you for the review! 🙏"
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Tim

November 10, 2024

5  out of  5
rating by Tim
"Just spoke to Hannah the insurance agent over the phone: she did a fantastic job. She gave me a great quote more affordable than the competition, was polite & courteous the entire conversation, & was open & honest with answers to my questions. If all the insurance agents are as knowledgeable & polite as Hannah, then I highly recommend Alan Crowder & team for their great prices, honest answers & great customer service."
We responded:
"Thank you for the review! 🙏"
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Brad Dallman

November 8, 2024

5  out of  5
rating by Brad Dallman
"Hailey was the most professional and helpful insurance person I’ve ever dealt with. She was very fluid in her ability to get me an affordable rate and was extremely personable as well during any waiting periods. Highly recommended"
We responded:
"Thank you for the review! 🙏"
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Kyle Ponder

October 30, 2024

5  out of  5
rating by Kyle Ponder
"Great customer service."
We responded:
"Thank you for the review! 🙏"
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Kathy Hale

October 17, 2024

5  out of  5
rating by Kathy Hale
"Hannah did a great job finding us home insurance."
We responded:
"Thank you for the review! Hannah is awesome! 🙏"
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Vanessa Burns

October 16, 2024

5  out of  5
rating by Vanessa Burns
"This is the first time, I am getting the rental insurance, But I'm sure I will be happy with the money I spend on it, so I don't have any fault in the company. And I was very happy with Hailey, she was very good at her work, and she was very helpful."
We responded:
"Thank you for the review! Hailey is awesome! 🙏"
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JAMES QUINN

October 15, 2024

5  out of  5
rating by JAMES QUINN
"Very knowledgeable took her time explaining the insurance coverage. Very helpful and patient helping me to get the best coverage. Awesome agent. Thank you 😊"
We responded:
"Thank you for the review! "
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Steven Cranfill

September 29, 2024

2  out of  5
rating by Steven Cranfill
"In addition to raising rates as part of a "market adjustment", they opened two auto glass claims for one broken window, charged us a $100 deductible both times, and are now using the number of claims (including the duplicate one) to raise our comprehensive deductible to $500. We've been trying to get this issue addressed for over a year, and each time we bring it up, we get ghosted. The level of service is far worse than the previous agent in this spot. Avoid"
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Mark McCarthy

September 12, 2024

5  out of  5
rating by Mark McCarthy
"I am moving to Winston Salem from Texas. I had to arrange for homeowners and auto insurance over then phone. Hannah made what could have been a nightmarish experience clear, easy and personal. She did an outstanding job."
We responded:
"Thank you for the review! Hannah is great! 🙏"
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Trudy Holland

September 6, 2024

5  out of  5
rating by Trudy Holland
"Everything was going great. The State Farm representative was very pleasant and diligent with finding ways to reduce the home insurance base quote until State Farm realized my home was a manufactured home. I mentioned this to the representative at the very beginning of the conversation. I also mentioned this to the “general quote hunter” who connected us. I guess that statement was glazed over. I knew something wasn’t quite right when she started mentioning ‘attached garage’ (lol). The representative was great, though, and very informative."
We responded:
"Thank you for the feedback "
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Yahkema Thomas

September 4, 2024

5  out of  5
rating by Yahkema Thomas
"The agent was a pleasure to talk and to was friendly and i enjoyed working with her. She took time to answer all my questions. I look forward to working with her in the company in the future"
We responded:
"Thank you for the review! Hannah is awesome! 🙏"
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Laura Gonzalez

August 29, 2024

5  out of  5
rating by Laura Gonzalez
"Great customer service! I was helped by Hailey, she was very helpful and answered all my questions regarding my car insurance. She went over everything in great detail and the process of getting insurance was so fast and easy!"
We responded:
"Thank you for the review! Hailey is awesome! 🙏"
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Michael Grattan

August 27, 2024

5  out of  5
rating by Michael Grattan
"Hannah was great, very professional and thorough."
We responded:
"Thank you for the review! Hannah is great! 🙏"
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Laila Roman

August 15, 2024

5  out of  5
rating by Laila Roman
"Hannah Rainey was great. She was patient and kind. And It was a smooth process. I would highly recommend."
We responded:
"Thank you for the review! We agree Hannah is great! 🙏"
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Rahsaan

August 10, 2024

5  out of  5
rating by Rahsaan
"Hanna made the process easy thank you"
We responded:
"Thank you for the review! 🙏"
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Heidi

August 1, 2024

5  out of  5
rating by Heidi
"Talked to Hannah, she was informative & friendly. Stayed on the phone with me to make sure all my questions were answered. I would recommend her to anyone!"
We responded:
"Thank you for the kind words and review! Hannah is awesome and we are thankful to have her! 🙏"
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Tony Kindle

July 25, 2024

5  out of  5
rating by Tony Kindle
"Good afternoon Ms. Hannah. I just wanted to let you and State Farm know that you're doing such an amazing job in assisting me. Your presentation was very professional and in a timely manner. Thank you Hannah for such a job well deserved. God bless you, Management and staff. Regards Tony Kindle"
We responded:
"Thank you for the kind words. Hannah is amazing and we are thankful to have her. 🙏"
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MAURICE Wade

July 10, 2024

5  out of  5
rating by MAURICE Wade
"Ask for Hailey, she’s the best, putting the customer first ✔️ polite✔️ honesty ✔️✔️ informative ✔️ genuine ✔️and so much more. I’m sure she’s the pulse of their team. Thank you Hailey for being you"
We responded:
"Thank you for the feedback! Hailey is amazing! "
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Donna O22

June 14, 2024

5  out of  5
rating by Donna O22
"Seriously impressed with the service and professionalism of this agency. They were able to answer all my questions and provide outstanding response time in getting our home and auto insured. Excellent product line with great rates. I would highly recommend!"
We responded:
"Thank you for the feedback! Welcome to the family! 😃"
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blue palm

June 7, 2024

1  out of  5
rating by blue palm
"I am writing to report critical errors with my policy, finalized only two weeks ago. Significant portions of my coverage have been cancelled, reduced, and incorrectly transferred to North Carolina. I believe this is a serious error made during the initial setup process. Unfortunately, despite repeated attempts, I have been unable to reach my agent by phone or email to address this urgent issue."
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Becky Becker

December 20, 2023

5  out of  5
rating by Becky Becker
"My experience working with Tracy at State Farm was great. She was thoughtful as well as very efficient in taking care of my needs and concerns regarding my homeowners and auto insurance. I would recommend them because rates as well as customer service are above average."
We responded:
"Thank you for the review Becky! Tracy is great and we are thankful to have you part of the family! 🙏"